Service request
Date
28 Jul 2026
Reference Number
SR12345678
Customer Name
ABC Sdn Bhd
Created From
BestWorld
Created By
Admin
Status
Open
Equipment
Daikin VRV Outdoor Unit
Status
Awaiting Technician Assignment
Project Number
PRJ-2025-1187
Serial Number
DK-VRV-RXYQ18
Warranty End Date
15 Mar 2028
Issue
Low cooling performance
Issue Description
Cooling output is intermittent on the Level 3 production line, with a noticeable temperature rise during peak operation.
Issue Images
IMAGE 1

Service note

  1. Service Findings: - State what was found, the technical problem and the cause, if known.- If the cause is unknown, enter "Cause not confirmed."
  2. Work Performed: - State the repair, adjustment, cleaning, replacement or other work completed.
  3. Test Result: Passed / Failed / Not Tested- Add brief test details, if required.
  4. Completion Date:

Service note images

IMAGE 1

Work Summary

Service Result: Fixed / Temporary Repair / Not Fixed/ Inspection Only
Equipment Status: Running / Running with Limitation / Stopped
Further Action (if applicable): None / Spare Part Required / Quotation Required/ Follow-Up Visit / Customer Confirmation Required
Preventive Recommendation: Maintenance advice, operating recommendation, or preventive action.
If none, state "None".
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